9th at Nine – Returns Policy (2025 Update)

At 9th at Nine, we stand behind the quality of our craftsmanship and the experience we deliver. Our return process is designed to be simple and transparent, ensuring that every piece meets our standard of excellence. Please review our updated policy below.

Returns Window

• Returns are accepted within 30 days of your original purchase date.

• To be eligible, items must be received within this timeframe.

Product Condition

• Returned items must be unworn, unwashed, and in original condition with all tags and packaging intact.

• Any product that shows signs of wear, damage, or is missing components will not be accepted.

Return Shipping

• Customers are responsible for all return shipping costs.

• At this time, we are unable to provide prepaid return labels.

• International customers must also cover the cost of returning items within the 30-day window.

Return Address

9th at Nine
4735 N Scottsdale Rd
Unit 212
Scottsdale, AZ 85251

United States

• Please initiate your return by emailing us at contact@9thatnine.com.

Return Inspection & Processing

• Each return is inspected upon arrival.

• If the item does not meet return requirements, a refund may be denied or adjusted.

Final Sale Items

• Items purchased at a discounted rate or during promotions are final sale and non-returnable, unless the product has a manufacturing defect.

• Original shipping fees are non-refundable.

Risk & Responsibility

• 9th at Nine is not liable for loss or damage during return transit.

• We recommend using a trackable and insured shipping method to ensure safe delivery.

For any questions or further assistance, our team is here to help. Reach out at contact@9thatnine.com

This is more than clothing—it’s a statement. We appreciate your trust in 9th at Nine.